All shipments are fully insured. That means that your order is always shipped risk- free.
For added security, a signature may be required upon delivery of your Amigos Generosos, lda (diamondcutts.com) orders. Please make arrangements for someone to be available at the shipping destination to sign for receipt.
Order Cancellation & Return Policy
Amigos Generosos, lda (diamondcutts.com) offers customers free cancelation until the order is processed wich may take up to 72h. When the order is processed and shipping process starts, the order cannot be cancelled.
No returns are accepted as a standard procedure, neverthless we are here to help you and each case will be treated by us with care.
For your convenience, we offer the following payment methods:
- Credit cards: Use your Visa, MasterCard, or American Express credit card on Paypal service.
- Crypto Currency
- Bank Transfer:
Make your payment directly into our bank account. Please use your Order ID as the payment reference.
AMIGOS GENEROSOS LDA
IBAN: PT50 0010 0000 5718 3110 0012 4
BIC/Swift Code: BBPIPTPL
When you order a loose diamond, many will be shiped to you with the accompanying diamond grading report (also called a diamond certificate). These grading reports are detailed documents making it very expensive to replace a diamond grading report.